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- What is Covered
Protect your purchases
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3 or 4 years cover (including manufacturer's guarantee)- Covers small electrical items (generally under £150) bought from us
- Protects against mechanical and electrical breakdown on expiry of manufacturer's guarantee
- Protects against Accidental Damage from Day 1
- Replacement will be a brand new product of equivalent specification
- No hassle replacement in the event of breakdown or accidental damage
- Instant decision
- Aim to replace within 48 hours
- If we can't replace we will provide a credit to account/cash settlement up to the current retail value
What doesn't it do?
How does it work?
To ensure total cover for the life of your guarantee there are 2 elements to Replacement Guarantee:
- Protect against use other than domestic use by you or your family residing with you
- Protect against any wilful act or neglect
- Protect against damage caused by not following the manufacturer's instructions
- Protect against repairs carried out by persons not authorised by us or without our prior approval
- Protect against failure which is included under the manufacturer's guarantee period
- Protect against any routine maintenance
- Protect against theft
- Renew after the initial insurance has expired
How does it work?
To ensure total cover for the life of your guarantee there are 2 elements to Replacement Guarantee:
- Accidental damage cover will start from day one.
- Mechanical and electrical breakdown cover starts after the manufacturer's guarantee expires.
Terms & Conditions apply. The cover excludes some situations, for example: any wilful act or neglect. Accidental damage cover starts from day 1 of the policy and cover for electrical and mechanical breakdown starts from the expiry date of the manufacturers guarantee period.
Replacement Guarantee is offered by Shop Direct Home Shopping Limited. Underwritten by London General Insurance Company Limited. Registered Office: Integra House, Floor 2, Vicarage Road, Egham, Surrey, TW20 9JZ. Registered Number 1865673. London General Insurance Company Limited are authorised and regulated by the Financial Services Authority.
Replacement Guarantee is offered by Shop Direct Home Shopping Limited. Underwritten by London General Insurance Company Limited. Registered Office: Integra House, Floor 2, Vicarage Road, Egham, Surrey, TW20 9JZ. Registered Number 1865673. London General Insurance Company Limited are authorised and regulated by the Financial Services Authority.
