Service Guarantee Service Guarantee Service Guarantee Service Guarantee

Our Service Guarantee's the ideal warranty for making sure that large electrical item doesn't leave you in the lurch. So if you want to protect a recent purchase a Service Guarantee means you could get it repaired or replaced - fast. To protect an item you've recently bought from us, follow the 3 steps below:

Step 1. Click on My Account.
Step 2. Log in using your customer number.
Step 3. At the foot of the page you'll see a message about protecting your purchase with a Service Guarantee. Click the 'find out more' link to take you to the purchase page.

Add Service Guarantee today to ensure you don't miss out!

Not ready to take out a Service Guarantee yet?

If you're planning to buy a large electrical item and want to protect it with a Service Guarantee, no problem. Just keep shopping and when you put the item in your basket, we'll ask you if you'd like this warranty.

Terms & Conditions apply. Service Guarantee does not include some situations, for example: accidental damage, and wilful act or neglect. It is not an insurance product. Service Guarantee includes the manufacturer’s guarantee period.

Service Guarantee is offered by Shop Direct Home Shopping Limited and is provided by The Warranty Group Services (Isle of Man) Limited. St George's Court, Upper Church Street, Douglas, Isle of Man, IM1 1EE. SDHS reserves the right to change provider. Service Guarantee agreements are backed by trust funds held by an independant trustee. Service activation requests are administered by Shop Direct Finance Company Limited. Registered Number 4660974. Registered Office: Aintree Innovation Centre, Park Lane, Netherton, Bootle, Liverpool, L30 1SL.