Help

Welcome to help. Here you can find answers to most questions you may have.

If we don't have the answer you can contact us

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Contact Us

Visit My Account to track orders, make payments, arrange returns, update your details and more.

For the quickest response please call our Customer Services Team on
0344 822 8000. They are available 7am to 11pm, 7 days a week.

Email us here and one of the team will be in touch with you within the next 3 days. For a quicker response, please call us on 0344 822 8000.

You can keep in touch with us on Facebook and Twitter.

You can also place an order by calling us on 0844 822 8000.

Delay payment for a whole year when you spend £50 or more

Avoid interest by paying in full within 12 months.

Buy Now Pay Later is an interest bearing option, subject to status on the Littlewoods account. Your interest rate is shown in checkout.

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Select Buy Now Pay Later (BNPL) at checkout and the repayment period of either 104 or 156 weeks. This is the repayment period you will pay over, once the payment free period (12 months) has ended. Interest is calculated on the payment free period and the repayment period.

BNPL allows you to delay payment for 12 months. The payment free period starts when you place your order (including items which are purchased on pre-order and/or are not ready for immediate dispatch). 

Avoid interest by paying the cash price in full within the payment free period.

BNPL is an interest bearing payment option on the Littlewoods account. All of the payment terms and applicable interest rates are detailed in checkout.

Delivery charges and other Financial Services products are not available on Buy Now Pay Later and will appear on your next statement.

Please note, if you have non BNPL purchases on your account you will still need to make at least your minimum payment as detailed on your statement.

Credit provided, subject to credit and account status, by Shop Direct Finance Company Ltd, Aintree Innovation Centre, Park Lane, Netherton, Bootle, L30 1SL. Registered number: 4660974. Authorised and regulated by the Financial Conduct Authority. Over 18s only.