Extend your warranty on new appliances with Service Guarantee

Key benefits


  • Protect your appliance against mechanical breakdown.
  • We'll aim to repair your appliance and if it can't be repaired, we'll replace it.
  • Call out, parts and labour charges are all covered.
  • We use a trusted network of repairers so can guarantee an expert service.
  • The option to spread the cost of the cover on your credit account.

Terms and Conditions apply. The cover period includes the manufacturer's warranty.

Service Guarantee excludes some situations e.g. accidental damage, any wilful act or neglect.
You may already be covered by another product. Click here to tell me more about Service Guarantee >

If you already have cover for breakdown through an extended warranty programme included in a premium bank account package or another product this Service Guarantee may not be appropriate for you.

Terms & Conditions apply. Service Guarantee does not include some situations, for example: accidental damage, and wilful act or neglect. It is not an insurance product. Service Guarantee starts after the expiry date of the manufacturers guarantee period.

Service Guarantee is arranged by Shop Direct Home Shopping Limited. Provided by The Warranty Group Services (Isle of Man) Limited, St George's Court, Upper Church Street, Douglas, Isle of Man, IM1 1EE.

Delay payment for a whole year when you spend £50 or more

Avoid interest by paying in full within 12 months.

Buy Now Pay Later typical interest rate is 44.9% per annum. Subject to status.

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Buy Now Pay Later (BNPL) allows you to delay payment for 12 months. The payment free period starts when you place your order (including items which are purchased on pre-order and/or are not ready for immediate dispatch).

Select BNPL at checkout and the repayment period of either 104 or 156 weeks. This is the repayment period you will pay over, once the payment free period (12 months) has ended.

The interest rate typically used to calculate BNPL interest is 44.9% per annum. Your interest rate will be detailed in checkout. The interest is calculated on the payment free period and the repayment period. You can avoid interest by paying the cash price in full within the payment free period.

Delivery charges and other Financial Services products are not available on Buy Now Pay Later and will appear on your next statement.

Please note, if you have non BNPL purchases on your account you will still need to make at least your minimum payment as detailed on your statement.

Credit provided, subject to credit and account status, by Shop Direct Finance Company Ltd, Aintree Innovation Centre, Park Lane, Netherton, Bootle, L30 1SL. Registered number: 4660974. Authorised and regulated by the Financial Conduct Authority. Over 18s only.