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Customer Care Team, Complaints & Automated Payment Service
Freephone
0800 600 400
available
Monday to Friday 8am - 6pm, Saturday & Sunday 9am - 4pm
Financial Difficulties / Persistent Debt
Freephone
0800 092 9042
available
Monday to Friday 8am - 8pm, Saturday 8am - 6pm
StepChange Debt Charity
Freephone
0800 138 1111
Fraud Team
(someone has tried to access your account)
Freephone
0344 822 4650
available
Monday to Friday 8am - 6pm, Saturday 9am - 5pm & Sunday 10am - 6pm
Credit Reference Agencies
Equifax PLC
0844 335 0550
Experian Ltd
0844 481 8000
TransUnion
0330 024 7574