NotifyNOW
What is NotifyNOW?
NotifyNOW, offered by Phillips & Cohen Associates (UK) LTD, is a service designed to streamline the process of notifying multiple companies of an account holder’s passing simultaneously. This service alleviates the burden of contacting each company individually, thereby saving time and reducing stress.
What services does NotifyNOW provide?
NotifyNOW, assists you in notifying companies and other service providers of the passing of an account holder. Our streamlined solution helps you to notify multiple companies simultaneously, removing the time-consuming and stressful process of reaching out to each company individually. NotifyNOW is a private, simple, and secure solution, designed to make a difficult time easier.
What do I need to complete the form?
To register and complete our simple online form, you will need to have the following information available:
Deceased information
Account number related to each account
I need help, how can I contact you?
You can contact us online, by email or telephone.
Customer Support: 0333 555 6500
Email: Support@estate-notify.co.uk
What are your business hours?
Customer Support is available Monday-Friday: 9:00am to 5:00pm; however, you will have full access to our portal 24/7.
I haven’t received my registration verification email, now what?
Occasionally, verification emails are routed to your junk, spam or promotions folder. Please look in these folders for the verification email. If you still cannot locate the verification email, please contact us (link)
Can you process my notification without a Death Certificate?
A death certificate is not required to complete a notification; however, companies may not complete the action without one. If you don’t have the death certificate at the time you complete the form, you can easily add it in the future, once it becomes available.
Can I add additional information after my initial entry?
Yes, you can edit, update, and add to the information you provide at any time.
How will you use my data?
We use personal and other information you provide regarding the deceased to operate and provide our death notification services. We use advanced technology to safeguard the information provided through our portal.
Please see our Privacy Policy for more information regarding how we collect, store and use the data provided to us. Please see our privacy policy.
Why does my notification appear as pending?
Once you have submitted the notification, it will display as pending until we have processed the information, shared it with the company entered, and they have confirmed your request was fulfilled. Occasionally, companies complete your request and fail to notify us of the completion. If the notification remains in the pending status, please follow up directly with the company for more details.
How long will the process take?
The notification to the Company will be completed within 3 days of entry. Each company's internal process and timeline to fulfil your request may vary; however, you can monitor the status of the notification in our portal at any time. If a notification remains in the pending status, please follow up directly with the company for more details.
Can you guarantee my notification will be processed?
We will ensure that the notification is sent to the specified company using the information you provided; however, we cannot guarantee that each company will fulfil your request. You can monitor the progress of each notification on our portal and track updates through email communications.
Will I be charged to use NotifyNOW?
No, there is no charge for you to notify companies using NotifyNOW.
How can I provide feedback on your service?
We are committed to providing positive customer experience through professional and honest communication with every customer interaction. If we have exceeded your expectations or if you have concerns with our service, please contact us.
How can I get support if I'm struggling with the loss of a loved one?
As part of our dedication to providing compassionate services during this difficult time, we provide support through Continued Path it’s a free, online support resource we provide for those dealing with a loss of a loved one.